Measure


Confronted with a recalcitrant reality we all want to measure. In measuring we seek control. In the evidence of the failed metrics of others who came before us we see a challenge to do better. Our method will work! How? The issue is in scaling, a matter we are confronting on all sides as weContinue reading “Measure”

From Efficient to Effective


Efficiency, at best, in my most charitable moments, I would recognize as an accumulation of tips and attitudes that make things work well during times when expected practices are useful. At such times to be effective is at least in some degree to be efficient. The key here is in recognizing what it means toContinue reading “From Efficient to Effective”